Your privacy
I only collect the information I need to run my classes and retreats, I never sell it, and you can ask me to see, correct or delete it at any time.
Last updated: November 2026
Who I am
This website is run by Roberto Bitetto, trading as Roberto Bitetto Yoga. I am responsible for the personal information collected through it. You can contact me about anything on this page at [email protected].
What I collect and why
When you send me a message
Your name, email address and message, so that I can reply to you.
When you sign up to my newsletter
Your name and email address, so that I can send you occasional news about classes and retreats. I only do this with your consent, and every email has an unsubscribe link.
When you book an online class
Bookings and payments for online classes are handled by Momence, my booking platform. They collect your name, email address and payment details so that you can book, pay, receive your Zoom link and access recordings. Live classes are recorded on Zoom; recordings focus on me as the teacher, and you are welcome to keep your camera off.
When you reserve a place on a retreat
Your name, email address, phone number, preferred week and room, and the name of anyone you are travelling with, so that I can hold your place and allocate rooms. Your deposit is paid through Stripe, which processes your card details securely; I never see your full card number.
When you complete the retreat booking form
Your date of birth, home address, travel plans, emergency contact, dietary requirements, your yoga experience and any medical conditions or injuries you choose to tell me about. I need this to organise your stay and to keep you safe during classes and activities.
Information about your health is especially sensitive. I only collect it with your explicit consent, given on the booking form, I only use it to keep you safe during the retreat, and I only share it with others (for example our cook, for allergies) where that is necessary.
The legal basis
- To provide what you have booked (classes, retreat): because it is necessary for our contract.
- Newsletter and health information: your consent, which you can withdraw at any time.
- Payment and tax records: because the law requires me to keep them.
- Replying to messages and keeping the website secure: my legitimate interest in running my business.
Who helps me
I use a small number of trusted services to run the website and my classes. They process your information on my behalf and only for these purposes:
- Cloudflare: hosts this website and protects it from attacks.
- Web3Forms: delivers the messages and booking forms you send through this website to my inbox.
- Google Workspace: my email.
- Mailchimp (Intuit): my newsletter.
- Momence: online class bookings, payments and the on-demand library.
- Stripe: card payments.
- Zoom: live online classes and recordings.
Some of these companies are based in, or store data in, the United States. Where that happens, your information is protected by the safeguards required by European law, such as the EU–US Data Privacy Framework or the European Commission's standard contractual clauses.
Cookies and similar technologies
This website does not use advertising or tracking cookies. It stores one small note in your browser to remember whether you have already seen or closed the newsletter pop-up, so that it doesn't keep appearing. Momence, Stripe and Zoom may use their own cookies when you book or pay on their pages; their own privacy policies apply there.
How long I keep your information
- Messages: as long as needed to deal with your enquiry.
- Newsletter: until you unsubscribe.
- Retreat booking forms: until the end of the retreat, and then for as long as needed to deal with any questions or claims about it. Health information is deleted once it is no longer needed.
- Payment and booking records: as long as tax law requires.
Your rights
You can ask me at any time to see the information I hold about you, to correct it, to delete it, to restrict how I use it, or to give you a copy of it. You can also object to my using it, and withdraw any consent you have given. Just email [email protected] and I will reply within a month.
If you are not happy with how I have handled your information, please tell me first so I can put it right. You also have the right to complain to a data protection authority, for example the one in the country where you live.
Changes
If I change this policy, I will update this page and the date at the top.